Services / Professional & Managed Services
The people and the process behind every Encore program: consultants who understand your business goals, project managers who deliver on them, engineers who automate the routine, and the talent to fill the gaps.
Why it matters
Business initiatives stall when strategy, delivery, and staffing are split across partners. Nobody owns the outcome, methodologies clash, and the people who know the environment leave with the project.
What Encore delivers
UNIT 01 / 04 We partner with you to understand your business goals, the capabilities needed to reach them, and how progress will be measured.
Core capabilities
UNIT 02 / 04 Experienced consultants with the practical knowledge and soft skills to make business initiatives succeed.
Core capabilities
UNIT 03 / 04 Routine and manual tasks turned into repeatable, efficient processes with modern automation and orchestration tools.
Core capabilities
UNIT 04 / 04 Candidates who fit your technology and your culture, on the engagement model that fits the need.
Core capabilities
Encore · Professional & Managed Services
What's included
Every Professional and Managed Services engagement is scoped against your business objectives and run by Encore staff, not subcontracted.
Project managers
Trained in Agile, Waterfall, Scrum, and other methodologies.
Contract models
Engagements structured to match the scope and the risk.
Automation toolsets
Plus ServiceNow, Puppet, and VMware, Hyper-V, and Red Hat virtualization.
Staffing models
Each search customized to your technologies and culture.
Engineering staff
Aggressive competency and certification requirements specific to customer needs.
One partner
Solutions across the entire ecosystem from a single accountable team.
How Encore works
Phase 01 of 05 · Advise
We uncover the business objectives, the capabilities needed to meet them, and how progress will be measured.
Phase 02 of 05 · Design
We design the program plan, methodology, and team structure together.
Phase 03 of 05 · Implement
Certified project managers run the program while engineers build the automation and integrations.
Phase 04 of 05 · Manage
Encore operates the automated processes and keeps the right people in place as workloads change.
Phase 05 of 05 · Optimize
We measure outcomes against the goals we set and refine process, tooling, and staffing.
Let's build it together
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