Services / Cloud & Infrastructure

Cloud & Infrastructure

Data center, cloud platforms, and recovery, designed, built, and operated as one accountable program around the workloads you actually run.

An Encore cloud & infrastructure engineer at work

Why it matters

Most infrastructure problems are not technology problems. Workloads sprawl across vendors, recovery is assumed but never tested, and no single team owns uptime.

  • One accountable team across colocation, cloud, and recovery
  • A SOC 2 Type II audited data center with 2N power and N+1 cooling
  • Rehearsed, verified disaster recovery rather than assumed recovery
  • Spend optimized against the infrastructure you already own

What Encore delivers

4 capabilities, racked as one system.

UNIT 01 / 04

Colocation & Data Center

A SOC 2 Type II audited data center with redundant power, cooling, and smart-hands support.

Core capabilities

  • Rack, cage & suite colocation
  • 2N redundant power
  • N+1 cooling
  • Smart hands & remote eyes
UNIT 02 / 04

Cloud Platform

IaaS, PaaS, and storage built for the workloads you run, whether public, private, or hybrid.

Core capabilities

  • IaaS / PaaS / STaaS
  • Virtualization & VDI
  • Hybrid & multi-cloud
  • DevOps automation
UNIT 03 / 04

Backup & Recovery

BaaS and DRaaS with fast, verified, versioned restores you can actually test.

Core capabilities

  • Backup as a Service
  • Disaster Recovery as a Service
  • Versioned, verified restores
  • Recovery runbooks
UNIT 04 / 04

Managed Operations

Monitored, patched, and coordinated across every vendor in the stack.

Core capabilities

  • Continuous monitoring
  • Patch & change management
  • Capacity planning
  • Vendor coordination

Encore · Cloud & Infrastructure

What's included

Standard on every engagement.

Every Cloud & Infrastructure engagement is delivered by certified architects and backed by the Encore data center.

Dell Technologies

Titanium Partner

Certified to deliver Dell compute, storage, and HCI.

Architects

Dell-credentialed in storage & HCI

Credentialed architects design your storage and hyperconverged infrastructure.

Cisco

Cloud and AI Infrastructure Partner

Certified to design and deploy Cisco cloud and AI infrastructure.

Compliance

SOC 2 Type II data center

The Encore data center is independently audited for SOC 2 Type II.

Power

2N redundant

Fully redundant power paths in the Encore data center.

Cooling

N+1

Redundant cooling with 1 MW of IT capacity.

How Encore works

A process clients can trust.

Phase 01 of 05 Advise

Phase 01 of 05 · Advise

Discovery & current-state assessment

We map your environment, dependencies, and constraints before recommending anything.

  • Stakeholder interviews
  • Inventory & dependency mapping
  • Risk & gap analysis
  • Success metrics defined

Phase 02 of 05 · Design

Reference architecture & platform selection

We translate findings into a platform-agnostic architecture, a phased roadmap, and a recommendation made on the merits.

  • Detailed requirements
  • Reference architecture
  • Platform & TCO evaluation
  • Design review & sign-off

Phase 03 of 05 · Implement

Migration & rehearsed cutover

We build, migrate, and integrate with full testing and a rehearsed cutover.

  • Build & configuration
  • Workload migration
  • Integration testing
  • Cutover & hypercare

Phase 04 of 05 · Manage

Run, monitor & optimize

We run it as one program: monitored, patched, and continuously optimized.

  • Continuous monitoring
  • Patch & change management
  • Capacity planning
  • Vendor coordination

Phase 05 of 05 · Optimize

Escalation, review & lifecycle planning

Senior engineers stay accountable through quarterly reviews and lifecycle planning.

  • Senior escalation
  • Quarterly business reviews
  • Cost & performance tuning
  • Lifecycle planning

What our clients say

Trusted where downtime is not an option.

Partners & certifications

Certified on the platforms you run.

Infrastructure partners

11
  • Veeam
  • Nutanix
  • Cohesity
  • Red Hat
  • IBM
  • APC
  • Quantum

What's next for your infrastructure?

Let's build it together

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