# Data & AI

> The full stack, from one accountable team: AI infrastructure, the data platform, and the models that run on it. Certified data and AI experts do the work, backed by a 24/7/365 service desk.

## At a glance

- **AI infrastructure:** Built on Cisco and Dell
- **Hosting:** Tier III for AI workloads
- **Data engineering:** Databricks-certified engineers
- **Support:** 24/7/365 service desk

## Why it matters

Delivering value with AI starts with a solid data strategy. Models are only as good as the platform that feeds them and the infrastructure that runs them, so Encore designs all three together.

- One team accountable for infrastructure, data platform, and models
- A data strategy in place before AI spend begins
- AI workloads hosted in a Tier III data center
- Certified experts in delivery, a 24/7/365 service desk in support

> Proof point: **Tier III** Dapple AI Networks is hosted in the Encore Tier III data center.
> Encore client proof point.

## What Encore delivers

### AI Data Infrastructure

The compute, storage, and hosting AI workloads need, built on Cisco and Dell.

- AI infrastructure on Cisco and Dell
- High-performance data storage
- Tier III hosting for AI workloads
- Capacity planning

### Data Platform

A governed foundation that gets data ready for analytics and AI.

- Data platform strategy & architecture
- Databricks implementation & managed services
- Snowflake implementation & managed services
- Data engineering

### AI/ML & Private AI

Models put to work on your data, inside your own environment when it has to stay private.

- AI/ML solutions
- Private AI deployment
- Use-case prioritization
- Adoption & enablement

### Automation & Analytics

Turn the platform into decisions and hours saved.

- Intelligent automation
- Analytics & business intelligence
- Dashboards & reporting
- Workflow automation

## What's included

Every Data & AI engagement is delivered by certified experts and supported around the clock.

- **Cisco — Cloud and AI Infrastructure Partner.** Certified to design and deploy AI infrastructure on Cisco.
- **Dell Technologies — Titanium Partner.** Certified to deliver Dell AI compute and storage.
- **Data engineering — Databricks-certified engineers.** Certified data engineers build and run your data platform.
- **Hosting — Tier III data center.** AI workloads hosted in Encore's own Tier III facility.
- **Support — 24/7/365 service desk.** Encore's service desk supports the platform once it is live.
- **Strategy — Data strategy first.** Every engagement starts with the data foundation AI depends on.

## How Encore works

### 1. Advise — Data strategy & AI readiness

Delivering value with AI starts with a solid data strategy. We assess your data, platforms, and use cases first.

- Data maturity assessment
- AI use-case prioritization
- Platform evaluation
- Roadmap & business case

### 2. Design — Full-stack architecture

We design the infrastructure, data platform, and model layer as one system.

- Infrastructure design
- Data platform architecture
- Model & private AI design
- Governance & security

### 3. Implement — Derisk AI transformation & adoption

Certified data and AI experts build, migrate, and roll out in stages, so adoption is measured and risk stays contained.

- Infrastructure deployment
- Databricks / Snowflake build
- Model deployment
- User enablement

### 4. Manage — Managed platform & 24/7/365 support

Managed services for the data platform, backed by Encore's 24/7/365 service desk.

- Databricks managed services
- Snowflake managed services
- Monitoring
- 24/7/365 service desk

### 5. Optimize — Tuning & expansion

We tune cost and performance and extend AI to the next use case.

- Cost & performance tuning
- Model refinement
- New use cases
- Quarterly reviews

## Partners

### Data & AI platforms

- Databricks
- Snowflake
- VAST Data
- Anthropic

### Infrastructure partners

- Cisco
- Dell Technologies
- Everpure
- NetApp


Talk to an architect: A representative will follow up soon.

## Contact

- Website: https://encore.tech
- Phone: 1-866-990-3526
- LinkedIn: https://www.linkedin.com/company/encoretechnologies/

What's next for your infrastructure? Let's build it together.